Support & Contact
Have a question about EarthBeat, a feature request, or need help with the app? Send us a message and we will get back to you, usually within 24 hours.
Frequently Asked Questions
How quickly will I get a response?
We typically respond to support messages within 24 hours. For urgent issues with the app, include your device model and iOS version in the message.
I found a bug in the app. How do I report it?
The fastest way to report a bug is directly from the app. Open EarthBeat, go to Settings, and tap "Submit a Bug." This automatically includes your device information and app version, which helps us fix the issue faster.
Is EarthBeat available on Android?
Yes - EarthBeat is now available for Android (8.0 or later) on Google Play.