Support & Contact
Have a question about EarthBeat, a feature request, or need help with the app? Send us a message and we will get back to you, usually within 24 hours.
Frequently Asked Questions
How quickly will I get a response?
We typically respond to support messages within 24 hours. For urgent issues with the app, include your device model and iOS version in the message.
I found a bug in the app. How do I report it?
The fastest way to report a bug is directly from the app. Open EarthBeat, go to Settings, and tap "Submit a Bug." This automatically includes your device information and app version, which helps us fix the issue faster.
Is EarthBeat available on Android?
An Android version is currently in beta testing. Send us a message with your email address and we will add you to the testing list.